1 800 LA Phones - Privacy Policy

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Privacy Policy
  Prices Subject to Change
Prices are subject to change at anytime without prior notice. Due to the general nature of the telecommunications equipment market, prices may change due to variables beyond our control. Please check our website for current prices on the items we supply.

1 800 LA Phones is not affiliated in any way with the Manufacturers on its site and any logos found on this site are registered trademarks of their respective companies. 1 800 LA Phones expressly disclaims any responsibility or liability for any damages, loss or injury arising out of the goods or services offered by or the activities of any company listed on its website.

Warranty Policies
1 800 LA Phones offers a one year warranty on all its phone system equipment. If equipment problems occur within the first 30 days of arrival, We will advance replace all problematic equipment with a prepaid call tag to ship equipment back. We will only replace phones using ground services. If customers would like to expedite the replacement shipment, they must pay the whole cost of that shipment. All call tags are issued with ground services freight. A valid credit card must be on file to qualify for our 30 day advanced replacement service. Customers have 14 days to return replaced equipment before being charged for the value of the equipment. After 30 days and before one year, problematic equipment must be sent back before being replaced. Customers pay for the shipment back to 1 800 LA Phones, and we replace the equipment using ground services freight paid for by 1 800 LA Phones if not otherwise requested and paid for by the customer.

Return Authorizations
1 800 LA Phones accepts returns on new and refurbished equipment. The restocking fee for all returned equipment is 20%. Products must be returned within 14 days of invoice. After 14 days, no returns will be authorized. Products must be returned as received with all original packaging, documentation, and accessories. Products that are incomplete or defective will be refused. Please call 800-527-4663 for return authorizations.

Technical Support
1 800 LA Phones offers free technical support to its customers. Free technical support includes isolated phone and voicemail setup and feature questions. Extensive installation and programming support is charged $35 1/4 hour by appointment only. For appointments, call technical support at 800-292-6605.

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  1 800 LA Phones.com 1992 - 2007